Terms of Service

Last updated October 20, 2026.

The service

Worksite Photos provides apps and a website for capturing, verifying, organizing and sharing jobsite photos. By creating an account you agree to these terms. The service is offered to businesses only in the countries we list on our website, and we may add or remove countries; we may refuse or close an account opened from anywhere else. It is not available where United States law prohibits it, including in countries and regions under a U.S. embargo, or to anyone on a U.S. sanctions list.

Where we sell

We sell in Australia, New Zealand, Singapore, Taiwan, and the United States. Our iPhone and iPad app, and its subscriptions, are offered only in those countries’ App Stores. We do not sell in the Canadian province of Quebec.

When you subscribe on our website, we check the country your connection comes from, and the countries of your card and billing address. If any of them is a country we do not sell in, we cancel the subscription at once and refund that payment in full. That refund is the only exception to the refund terms below.

People you invite

A company that invites people into its account, its crew, subcontractors and clients, is responsible for them: for their use of the service under these terms, and for giving access only to people it may lawfully give it to, including under export control and sanctions laws. We do not check the country of people who join by invitation. Anyone who later subscribes on their own account is checked as described above.

Your content

You own your photos, reports and data. You grant us only the license needed to store, process, verify and deliver them as you direct. You are responsible for having the right to photograph what you photograph and for how you use the results.

Verification

A verification record shows that a specific file existed, unchanged, at a specific time, on an attested device, at the recorded location. It does not certify what the photo depicts. Whether a record is accepted in any dispute is up to the parties and the forum involved.

Plans and billing

• Prices are published on the pricing page. Subscriptions bought on our website are sold and billed by Stripe, and those bought in our app by Apple. There is no free plan. Client viewers are always free.
• Starter is for one person, billed monthly or yearly. Starter payments are not refunded, in whole or in part, except where the law requires it or as described under Where we sell. You can cancel at any time, and Starter stays on until the end of the month or year you paid for.
• Team bills per user, monthly or yearly. Everyone who captures photos on your projects, your own crew and the subcontractors you invite, is a billable user.
• Subscriptions renew automatically at the end of each billing period, monthly or yearly as you chose, and are charged to the same payment method until you cancel.
• You can add or remove users, move from Starter to Team, or cancel at any time from the dashboard. Moving to Team takes effect at once and is prorated on the same bill; cancellations take effect at the end of the billing period. Yearly plans are not refunded for unused months except where required by law.
• On Team, storage beyond the included allowance is an opt-in add-on with no upper limit, and other add-ons are charged only after you switch them on. Starter keeps a fixed number of projects and photos in the Worksite Cloud. Reaching a limit never locks you out of your data: viewing and every export keep working.
• We may give a company a plan with nothing to pay, for as long as we choose. When it ends, the company has no plan until it subscribes, and the No lockout terms below apply.

Personal information you give us about others

Your company’s account holds personal information about other people: your crew and subcontractors, your clients and their contacts, and whoever your photos show. You decide what is collected and why; for that information we are your service provider and processor under the California Consumer Privacy Act and the privacy laws of other US states, and the processor or party you entrust it to under the privacy laws of the other countries we sell in. We:

• process it only to provide, secure and support the service as these terms and your use of the service direct, which are the business purposes you give it to us for;
• do not sell or share it, as the California Consumer Privacy Act defines those words, and do not keep, use or disclose it for any other purpose or outside our direct business relationship with you, or combine it with personal information we receive from anyone else, except as those laws allow a service provider to;
• comply with those laws, give it the same level of privacy protection they require of you, and tell you if we can no longer meet these duties; you may then take reasonable and appropriate steps to stop and remediate any use you have not allowed;
• hold everyone who works with it to a duty of confidentiality;
• let only the providers named in our Privacy Policy handle it, under written contracts that give them the same duties; before a new provider receives it we update that list and email account owners, and you may object, or cancel, if you do not accept the change;
• help you answer the people it is about, through the export, correction and deletion tools in the service and by answering your questions through the contact form;
• tell you without undue delay once we learn of a security breach that affects it, with what we know, and help you meet any duty you have to report it;
• delete it when you delete it or your account, after you have had the chance to export it, except what the law requires us to keep and the verification records that keep proof already issued verifiable;
• give you the information you reasonably need to show these duties are met, and take part in a reasonable assessment of how we meet them, or have an independent assessor make one, when you ask.

We certify that we understand these restrictions and will comply with them. You are responsible for telling the people whose information you put in the service that you use it, and for having the right to collect what you collect, including giving any notice the law where you work requires before an employer monitors its workers.

No lockout

When a subscription, or a plan we gave you, ends, your company has no plan: the account becomes read-only, and export of all originals, reports and records remains available for at least 90 days. We do not hold data hostage.

Acceptable use

Do not upload content you have no right to, attempt to forge or tamper with verification records, share one seat between people or use free client viewer access to avoid paying for users, or interfere with the service. We may suspend accounts that do, with notice and export still available.

Availability and liability

We work to keep the service available and your data safe, and the apps keep working offline, but we cannot promise uninterrupted service. To the extent permitted by law, our liability is limited to the fees you paid in the twelve months before the claim. The service is provided as is.

Changes and contact

We may update these terms; material changes are emailed to account owners before they apply. Questions: use the contact form.